Privacy Policy

Effective Date: January 6, 2020

We appreciate the trust you place in ZG Tennis. We know that your data privacy and security is important. This privacy statement describes how ZG tennis collects and uses the personal information you provide on our website: www.zgtennis.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. We hope that this disclosure will help increase your confidence and enhance your experience on the Internet and with us.

 Information You Provide

Some of the Services may include features or services that permit you to enter contact information and other information about you. We collect and store any information you enter on our Services. This includes:

• Email address information when subscribing to our email newsletters.
• Information you provide when you complete a survey administered by us or a service provider acting on our behalf.
• Information you provide when you participate in a contest or sweepstakes that we offer.
• If you contact us, we may keep a record of that correspondence and any contact information provided.

E-mail Communications

When you register with us or give us your contact information, you may have an opportunity to limit e-mail communications from us and our third-party marketing partners. At any time you can request that we not send e-mails to you either by unsubscribing from the communication or by contacting us at zoegubbels@ziggo.nl.

Information We Collect Automatically

When you interact with the Services, certain information about your use of our Services is collected automatically. This includes:

• Details of your visits to our site and information generated in the course of the use of our site (including the timing, frequency, and pattern of service use) including, but not limited to, traffic data, location data, weblogs and other communication data, the resources that you access, and how you reached our site.
• Details regarding the device you use to access our Services, including, but not limited to, your IP address, operating system, and browser type.
• Information about how you interact with our ads and newsletters, including whether you open or click links in any correspondence.
• Information that you make available to us on a social media platform (such as by clicking on a social media icon linked from our Services), including your account ID or username and other information included in your posts.

Cookies

Much of the information that we collect automatically is collected through cookies, as well as through your web browser or device.

Cookies are pieces of information that a website sends to your browser while you are viewing the website. These pieces of information allow the websites to remember important information that will make your use of those sites more useful. Our sites and other websites use cookies for a variety of purposes. We use third-party cookies and other tracking technologies to collect and process information about your browsing activity on our website.

How We Use the Personal Information that We Collect

When you supply us with personal information, the information you provide is added to our customer file. We may use the information we collect for the following purposes:

• To contact you regarding promotions, discounts, and other Services, provided by us
• To contact you in response to an inquiry, complaint, or incident report.
• To provide you with our products and services, including to complete transactions, take steps to enter into a contract for sale or for services, process payments, fulfill orders, and send service communications.
• To enable additional features on our Services and to provide you with a personalized service.
• Create custom audiences on social media sites and search engine platforms and to understand and respond to your comments and reviews of our Services on social media sites and search engine platforms.
• To provide you with the best service, improve and grow our business, and understand the effectiveness of our marketing, including by understanding our customer base and purchasing trends.
• To understand how our Services are being used, track site performance, and make improvements.
• To deliver tailored advertising on our Services based on your preferences or interests across services and devices and measuring the effectiveness of ads.
• To detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal, and to comply with legal requirements regarding the provision of products and services.

Third-Party

We do not share your personal information except in certain circumstances, including:

• When you allow us to share the information
• To enforce our terms, agreements, policies or rules, to help protect the security, integrity and availability of our or another party's products, systems and services; to exercise or protect the rights, property (including intellectual property), or safety of us, our users, or others; to comply with legal requirements; or in other cases if we believe in good faith that disclosure is required by law (including in response to a lawful subpoena or other law enforcement request

How long we keep personal data for?

ZG tennis only retains your personal data for as long as needed to fulfill the purposes for which it is collected, unless we are required or permitted by law to keep the personal data for longer.

How we protect your personal data?

We maintain administrative, technical and physical safeguards designed to protect the personal data you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Service providers and contractors who might have access to your data in order to provide services on our behalf will be contractually obliged to keep such data in confidence, provide adequate data security measures, and may not use that data for any other purpose.

For your own protection, we encourage you not to include sensitive personal data, credit card or similar personal data in any e-mails you send us or our staff.

Information Access / Request

You have the right to request access to Personal Information collected about you. You may submit a request to exercise your rights to know/access or delete your Personal Information through an email to zoegubbels@ziggo.nl. To protect our customers' Personal Information, we are required to verify your identify before we can act on your request.

Policy Changes

Please note: Due to the rapidly changing nature of the Internet, we may change this Privacy Policy from time to time based on your comments and our need to accurately reflect our data collection and disclosure practices. All changes to this Privacy Policy are effective when posted. In the event of any material changes to our collection, use, retention, or disclosure of personal information, we will notify users of our site of the change by providing an "updated as of" date on the "Privacy Policy" link on our website, which "updated as of" date will remain in the "Privacy Policy" link.